Privacy policy

Europaband is committed to respecting your privacy and handling your personal data.

This page informs you of the nature of the personal data collected on the website and the purposes for which the company uses this data.

1. Data controller

Data is collected by AHB, a limited liability company registered in the ORLEANS Trade and Companies Register under number 52876306300013, whose head office is located at "Saint Joseph", 45640 SANDILLON .

In accordance with the French Data Protection Act no. 78-17 of January 6, 1978, amended in 2004, the Company has declared the collection and processing of your Personal Data to the CNIL.

2. Data collection and use

When you use our website, some of your data is collected.

In this case, only the data that you have voluntarily entered and that the Company requires is collected.

3. Data likely to be collected

  • Personal data:
    The term "personal data" refers to information that enables you to be identified directly or indirectly. This data will only be collected with your consent.
    This data may include your surname, first name, e-mail address or postal address.
    If you do not provide certain information, you will no longer be able to access functions requiring this information, such as creating your customer account.
  • Non-personal data:
    Non-personal data is data that does not allow you to be identified personally.
    It may include non-nominative information that the user has provided in the context of surveys or studies (purchasing habits, etc.) in order to enable the Company to identify you personally.) in order to enable the Company to improve its services, or anonymous information concerning use of the Website, type of Internet browser, your operating system, IP address, duration of connection, pages visited for statistical and security purposes.
  • Banking data:
    For transaction security, the Company uses a secure server (SSL).
    This software encrypts all your personal data (name, address, bank details) at the time of entry. It is then impossible to read them during the one-time transfer via the Internet.
    During payment, your bank details are encrypted on your computer and then transmitted in unintelligible form to servers that are the only ones capable of decrypting them. Authorizations and data are then verified with your bank to prevent misuse and fraud.
    The only information circulating on our site, when you place an order, is a random number associated with your card, which no algorithmic calculation can find from the real card number.
    We do not access or store any banking data.

4. Purpose of personal data processing

Your data is collected to enable you to access our full range of services and to help us improve the quality of our commercial relations.
The data collected may be processed as part of statistical studies to analyze needs or for direct commercial prospecting purposes (in particular to keep you informed of our new products or promotional offers).
Site users are informed that any direct prospecting by e-mail is subject to their prior consent.
Users who have given their prior consent may receive newsletters, information and offers from the Company by telephone or e-mail.

5. Recipients of personal data

The data collected is intended for use by the Company only, and will not be communicated to other companies for commercial purposes.
You may change your mind at any time and communicate this directly on the Site or by contacting the Company.
Some of your data may be communicated to any legal or administrative authorities that may request it, as well as to technical or service providers, it being understood that the third-party provider has no right to use the data provided for any purpose other than the mission for which the data is entrusted to it and/or for the sole purpose of performing the service.

6. Retention of personal data

In order to respect your privacy, your personal data will be kept only as long as is necessary for the purposes for which it is to be processed.

7. Security of personal data

The Company has implemented appropriate technical and organizational measures to prevent unauthorized or unlawful disclosure of or access to your personal data, as well as the accidental loss, destruction, alteration or damage thereof.
However, the Company does not control all the risks of intrusion by hackers or inherent in the operation and use of the Internet, for which the Company cannot be held liable.

8. Right of access, modification and rectification

Our personal data policy is established in accordance with current legislation, according to which you have the right to access, rectify and delete data concerning you.
To obtain further details concerning your personal data or for any complaint concerning their processing by the Company, you can contact us by e-mail at or by writing to: europaband - 123 rue Bannier, 45000 ORLEANS.